Thanks for your support!
Thanks for your support!
My Dell Inspiron had a major video card problem, Dell tried everything and determined that I had a software problem, which wasn’t covered under my plan. I’m technically clueless (see above) but I wasn’t convinced it wasn’t a video card problem. So back to Alfa I went. They took it in overnight, ran some tests and confirmed it wasn’t software. He took an extra step and took a picture of the screen error get got with his cell phone and sent it to me. I picked it up and with his assessment and documentation I called Dell back and now have a new video card AND motherboard. He charged his flat rate fee of $45.00. A very small price to pay.
Before I left with the Dell we did talk about the option of buying a new laptop from him, he took the time to hear what I wanted and made a recommendation. I never felt pressured, and he offered to roll the $45 into the new purchase.
For PC support or a new purchase I’ll be visiting ALFA computer. Thank you Tan!
My computer was infected with some types of virus, every time I logged into Windows, the screen turned back and the computer rebooted itself. Alfa Computer fixed it fast, it only took them 1 day and I had my computer back, running faster than ever too (they did the tune up and clean the inside of my computer at no additional charge).
While I was at the store, I asked them many computer related questions, they spent the time explaining to me in plain English (major plus here). The staff are friendly and courteous.
I’m recommending Alfa Computer to everyone I know.
“I will keep it short – I recommend Alfa Computer without reservation.
Tan was cordial, expedient, and informative while he and his technician fixed 2 of my computers. More importantly, both computers work great and the cost to fix them was certainly fair.”
“My laptop was infected with all kind of viruses, I couldn’t even turn it on . I brought it to Alfa Computer, the staff was very helpful, they explained their procedure to me and took my computer for one day. Next day, they called and told me that it was done!
The price they charged me was very good , I also purchased anti-virus software and they installed it for me right in the store. Alfa Computer is the one place for all I need for my computer from now on.
I got good service, good advice and my working computer back in no time.
Thanks Alfa Computer and good luck always with business.”